Shipping policy

Last updated: 9 October 2026

Thank you for shopping at zeroman.in! Our shipping policy is designed to make sure your order reaches you quickly and safely.

1. Shipping Area

We currently ship to serviceable pincodes across India. You can check delivery availability and the expected delivery date by entering your pincode on the product page.

2. Order Processing and Dispatch

  • Orders placed before 5:00 PM (Monday to Saturday) are usually dispatched the same day.
  • Orders placed after 5:00 PM, or on Sundays and public holidays, are dispatched on the next working day.

3. Delivery Time

  • Prepaid (online payment) orders: usually delivered within 2 to 5 days from the order date.
  • Cash on Delivery (COD) orders: usually delivered within 3 to 7 days from the order date.
  • Remote areas may take a little longer. Delivery times are estimates and may be affected by courier delays, weather, festivals or other reasons beyond our control.

4. Shipping Charges

  • FREE shipping on all orders above ₹999.
  • For orders of ₹999 and below, a shipping charge applies and is shown at checkout before you pay.

5. Cash on Delivery (COD)

  • Cash on Delivery is available on eligible pincodes.
  • A COD charge is added to every COD order. The exact amount is shown at checkout before you place the order.
  • Please keep the exact amount ready at the time of delivery.

6. Order Tracking

Once your order is shipped, you will receive the tracking number and link by email / SMS / WhatsApp. You can also track your order from your zeroman.in account.

7. Delivery Address and Failed Delivery

  • Please enter your complete address, pincode and a reachable mobile number.
  • If delivery fails because the customer is unavailable, the address is incorrect, or the parcel is refused, the order may be returned to us. We will contact you to arrange re-delivery.

8. Damaged Package

If the package looks damaged or tampered with at the time of delivery, please take photos and inform our customer support team immediately.

9. Contact Us

Zeroman (a brand of NEXT ZONE)
8/3854 JP Nagar, 1st Street, Kuthampalayam, Tirupur, Tamil Nadu – 641666, India
Phone / WhatsApp: +91 96009 95123
Email: help@zeroman.in
Working hours: 9:00 AM – 5:00 PM, Monday to Saturday